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FitSync Community > FAQ > Mobile & Handhelds > iPhone / iPod Touch / Android > Android 2.1 Error
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Author Topic: Android 2.1 Error  (Read 9770 times)
StartBeingFit


« on: 27-Jan-11, 11:19:47 AM »
I am demoing the app on my Samsung Epic Android 2.1  Whenever I try and hit the app, I get the following error:

Web page not available
The web page at http://app.fitsync.com/miniapps/mobile.cgi might be temporarily down or it may have moved permanently to a new web address.
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sister of kong


the sheep is afraid even when the tiger is not hungry
« Reply #1 on: 28-Jan-11, 12:09:42 PM »
Did you have a net connection?
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StartBeingFit


« Reply #2 on: 31-Jan-11, 10:36:30 AM »
Yes I had a data connection.
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Team FitSync
Administrator
« Reply #3 on: 06-Feb-11, 05:32:33 AM »
Sorry, just saw your post.  Looks to me like you're going to the wrong URL.  Try doing a re-install, delete the existing version from your device.  Then go to http://fitsync.com/m and you should get the login/registration page for Android.  Enter your FitSync username and password and you should be set.

Give that a try and let us know if you have other questions.

John
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StartBeingFit


« Reply #4 on: 07-Feb-11, 11:35:19 AM »
Quote from: Team FitSync on 06-Feb-11, 05:32:33 AM
Then go to http://fitsync.com/m and you should get the login/registration page for Android.  Enter your FitSync username and password and you should be set.

That url redirects me back to the one that I cannot get to work.
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Team FitSync
Administrator
« Reply #5 on: 07-Feb-11, 11:04:45 PM »
What network are you on, I'm wondering if they're routing traffic through a proxy or otherwise monkeying with the connection so that's why you're not getting the correct OTA install.  Try this, go to http://fitsync.com/android and then click REGISTER to create an account.  Let us know how that goes.

John
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StartBeingFit


« Reply #6 on: 09-Feb-11, 11:28:56 AM »
I noticed this morning that there was an update to the Android app. I downloaded it and was finally able to connect.
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